Shipping policy

Shipping Policy

Thank you for shopping with PARADIGM FOOTWEAR! We are dedicated to delivering your new outdoor gear as quickly and safely as possible. Please review our shipping timelines and guidelines below.

🚚 Shipping Timelines

• Order Processing: All orders are processed and prepared for shipment within 1–3 business days (excluding weekends and holidays).

• Delivery Transit Time: Once processed, your order will be shipped securely to your doorstep. Standard shipping takes 7–14 business days to arrive.

Please note: Total delivery time (processing + transit) generally falls within the 14-business-day window, though remote areas or high-demand seasons may occasionally face minor carrier delays.

📍 Tracking Your Order

The moment your package is handed over to the carrier, we will automatically email you a Shipping Confirmation email containing your tracking number. You can use this link to follow your shoes’ journey in real-time.

📦 Address Corrections

Please double-check your shipping address at checkout. If you notice a mistake, email our support team at support@paradigmfootwear.com within 12 hours of placing your order. We cannot change the delivery address once a package has been dispatched.

⚠️ Lost or Damaged Packages

If your tracking link shows your package was delivered but you haven't received it, or if your items arrive damaged, please reach out to our support team immediately so we can assist you in filing a carrier claim and getting your gear replaced.